Amazon reimburses for lost or damaged inventory, overcharged fees, missing items from shipments, customer return issues, and more. The eligibility and process depend on your fulfillment method (FBA, FBM, or Vendor).
Most sellers are unaware of missed reimbursements. We audit your account using detailed Amazon reports to identify eligible claims Amazon hasn't reimbursed yet.
Amazon allows claims up to 9 months back for most FBA issues. Some cases (like return discrepancies) have shorter windows. We ensure all claims are filed within Amazon’s allowed timeframes.
Yes. We follow Amazon’s Terms of Service strictly. All claims are manually prepared and supported with proper documentation.
We handle the full process: auditing, preparing, submitting, and tracking all reimbursement claims. You don’t have to lift a finger.
We use official Amazon reports (like Inventory Adjustments, Returns, Shipments, and FBA Reimbursements) to identify discrepancies and quantify the eligible amount per case.
Yes. We can work on a percentage of recovered funds, a flat monthly rate, or a hybrid depending on your preferences and volume.
We typically audit your account on a weekly or biweekly basis, ensuring claims are filed promptly and nothing is missed.
No. As long as claims are legitimate and backed with accurate data (which we ensure), Amazon supports your right to request reimbursement.
Yes. We provide clear, itemized reports showing what’s been recovered, what’s pending, and what was denied — giving you full visibility.
Yes, we use secure, read-only access via Amazon’s API.
Up to 18 months.
Most clients begin receiving reimbursements within 2–4 weeks.
