Our Service

Your Trusted
Partner in Amazon Reimbursements

At Reimbursement Genie, we specialize in one thing—getting Amazon sellers the money they’re owed. Whether you're using FBA, FBM, or Vendor Central, there's a good chance Amazon has shorted you on reimbursements without you even realizing it. That’s where we come in.

Our Mission

To take the stress and guesswork out of Amazon reimbursements, helping sellers recover lost revenue and grow their businesses with confidence.

What We Do

We help Amazon sellers uncover overlooked, delayed, or denied reimbursements for:

  • Lost or damaged inventory
  • Removals
  • Customer returns and restocking fees
  • Overcharged fulfillment fees
  • Shipping discrepancies
  • Chargebacks and miscellaneous claim errors

Using our expert knowledge of Amazon’s complex systems and policies, we file accurate, policy-compliant claims—so you get paid faster, without the hassle.

Why Sellers Trust Us

We help Amazon sellers uncover overlooked, delayed, or denied reimbursements for:

  • Amazon Policy Experts: We stay current with Amazon's ever-changing rules so your claims are always compliant.
  • No Upfront Fees: You only pay us when we recover your money. No risk.
  • Full Transparency: You’ll get regular updates, reports, and insights into what we’re claiming and recovering.
  • Hands-Free Process: We handle the research, paperwork, and follow-up—so you can focus on selling.

Who We Work With

  • Amazon FBA Sellers
  • FBM (Fulfilled by Merchant) Sellers
  • Amazon Vendors (Vendor Central)

Whether you're a solo seller or an established brand, if Amazon owes you money, Reimbursement Genie is here to help you get it back.

Ready to Recover What You're Owed?

Let Reimbursement Genie take the guesswork (and the grunt work) out of Amazon reimbursements.

Our Services

FBA Reimbursement Services (Fulfillment by Amazon)

Amazon's FBA network can be a logistical maze. Inventory is constantly moving—between warehouses, in transit, or being handled by customers. Errors happen. That's where we come in.

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Common FBA Issues We Audit:

  • Lost or missing inventory
  • Warehouse-damaged goods
  • Inbound shipment discrepancies
  • Lost Outbound goods
  • Customer return errors (item not returned or returned in damaged condition)
  • Overcharges on Amazon fees
  • Destroyed inventory without reimbursement
  • Incorrect FNSKU labeling penalties

How We Help:

  • We perform monthly audits of your entire account.
  • Cover more categories than any other company.
  • All claims are submitted manually and tracked using Amazon-compliant processes.
  • You receive detailed reports showing every recovered dollar.

FBM Claims We Handle:

  • Non-returned items refunded to the customer
  • Late or incorrect return deductions
  • Amazon-generated return labels never used
  • Buyers abusing return policies
  • Carrier errors that go unaddressed

What Makes Us Different:

  • We verify every claim manually for eligibility.
  • Claims are submitted with supporting documentation to ensure approval.
  • We reduce chargebacks and maximize payout on disputes.

Bonus: Sellers who enroll both FBA & FBM services often receive a discounted fee.

FBM Reimbursement Services (Fulfilled by Merchant)

You ship it. We ensure you're treated fairly.

While Amazon puts more responsibility on FBM sellers, they still owe you reimbursement in many situations—and most sellers miss them.

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Vendor Central Reimbursement Services

Selling directly to Amazon? You're not off the hook for errors.

If you're an Amazon Vendor (1P), your financial exposure is even greater. Amazon handles your inventory, pricing, and marketing—but that doesn’t mean everything is error-free.

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What We Audit in Vendor Central:

  • Shortages & overbilling on purchase orders
  • Co-op and chargeback deductions with no justification
  • Unreceived merchandise claims
  • Damaged or missing freight
  • Payment term violations
  • Advertising overcharges or fee disputes

Why Partner with Us:

  • We analyze all POs, remittances, and deduction codes.
  • We work closely with your accounting and operations teams to reconcile vendor data.
  • We work closely with your accounting and operations teams to reconcile vendor data.