Maximize Recovery. Minimize Loss. Protect Your Margins.

If you're an Amazon Vendor (1P), you're likely no stranger to unexplained chargebacks, lost inventory, and payment deductions. With Amazon's automated systems and complex codes, even compliant vendors lose revenue unnecessarily.

Reimbursement Genie specializes in auditing, disputing, and recovering funds Amazon may owe you under its Vendor Central program. Our team helps you identify, validate, and claim reimbursement for a wide range of errors that are often overlooked or incorrectly accepted as cost of doing business.

Common Vendor Central Errors
We Recover

We specialize in finding and recovering money across a broad range of error categories including

Shortage Claims

  • Amazon marks units as short-received even when shipped correctly.
  • We analyze POs, ASN data, BOLs, and proof of delivery to dispute these claims.

Chargebacks

  • Fees assessed for violations like late shipments, labeling errors, or prep compliance.
  • We assess documentation and help dispute invalid or unfair charges.

Unjustified Deductions

  • Amazon deducts from payments for missing invoices, late shipping, or compliance codes—often without proper cause.
  • We audit payment remittances and reconcile against your ERP and shipping records.

Returns and RTVs (Return to Vendor)

  • Returned products go missing or are not accounted for in deductions.
  • We ensure proper reimbursement or restocking credit is issued.

Freight & Logistic Discrepancies

  • Overbilled freight or missing credit for chargebacks due to Amazon-contracted carriers.
  • We identify inconsistencies in freight invoicing and submit claims accordingly.

Advertising and Coop Discrepancies

  • Overcharges on marketing co-op programs or incorrect deductions under MDF agreements.
  • We compare your original agreements to the deductions being made.

Our Process

Our Vendor Central recovery process is data-driven, compliant, and transparent:

1

Audit &
Discovery

We pull payment remittances, POs, ASN data, chargeback summaries, and invoice history.

Identify inconsistencies and potential claims.

2

Document
Assembly

Gather required supporting documentation (BOLs, invoices, packing lists, etc.).

o Ensure evidence meets Amazon’s dispute standards.

3

Claim Submission &
Tracking

Submit disputes through Vendor Central portal or EDI.

Monitor resolution status and escalate when needed.

4

Reporting &
Recovery

Monthly reports showing: Deductions challenged, Amounts recovered, Claim status

Full visibility and performance metrics.

Why Choose Reimbursement Genie?

Vendor Central
Expertise

Our team knows the ins and outs of 1P operations, including deduction codes, shortage reconciliation, and freight audits.

Real Human
Review

No automated bulk claims. Each issue is reviewed and processed manually for accuracy and compliance.

End-to-End
Visibility

Custom dashboards and transparent reports—no guessing what we’re working on.

Performance-Based
Fee

We only get paid when we successfully recover money for you

Recover What’s Rightfully Yours

Stop accepting Amazon’s deductions as “just part of doing business.” In Business every dollar counts. With Reimbursement Genie, we fight to get it back for you.

Contact us

Ready to Reclaim Your Revenue?

Let Reimbursement Genie help you unlock the money Amazon owes you.

  • Schedule a Free Audit
  • Book a Call with an Expert
  • Start Your Recovery Journey

Our Location

3475 Sheridan Street Suite 311 Hollywood

Call us on

(888) 749-0077

Send your message

support@reimbursementgenie.com